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WUG Admin

WightLink User Experience

Island Forum Application

Wightlink User Group www.wug.org.uk I am writing on behalf of the WightLink User Group. We are pleased to see that

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1 April 2023
WightLink User Experience

HOW MUCH HAVE ISLE OF WIGHT FERRY PRICES RISEN IN 10 YEARS? AND HOW TO SAVE MONEY!

The Isle of Wight Guru website has been going for ten years.  ‘To celebrate the occasion I have dug out

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1 April 2023
WightLink User Experience

You should be ashamed of yourself Wightlink!!!

From A.N. On TrustPilot Arrived at Wightlink Car Ferry for the 9.00pm sailing home to the Isle of Wight following

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31 March 2023
WightLink User Experience

Distressing crossing for Autistic Passenger

Dear WightLink, I am complaining about your level of service but also about your staff lack of understanding of autism.

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20 March 2023
WightLink User Experience

Unhappy Season Ticket Holder

Letter to the editor – 7th March 2023 Oringinally published in the Island Echo – https://www.islandecho.co.uk/the-service-remains-utterly-abysmal-says-angry-wightlink-customer/ I am a season

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10 March 2023
WightLink User Group

Evidence Based Assessment of
Cross-Solent Ferry Operations

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9 March 2023
WightLink

A Letter To Our MP

Dear Bob, Thank you for taking the trouble of writing to one of our committee members (your letter of 21st

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8 March 2023
WightLink User Group

Wightlink’s responses to our group’s requests

Will you meet with our committee rather than just individuals at the Forum? (WL initially said there would be six

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7 March 2023
WightLink Car Ferry

Wightlink Isle of Wight ferry rule meant I missed my holiday flight

By Darren Kershaw, of Totland image – Isle of Wight County Press I am a very unhappy Totland resident who

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7 March 2023
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  • Resources
    • Ferry Reliability Statistics
      • View All
      • October 2024 Isle of Wight Ferry Relibility Statistics
      • Sepember 2024 Isle of Wight Ferry Relibility Statistics
      • August 2024 Isle of Wight Ferry Relibility Statistics
    • Reports
      • All Reports
      • Solent Car Ferries 2025
      • Cross Solent Vehicle Ferry Pricing Study 2025
      • WUG Report: Why is IOW Ferry travel so expensive. Oct2024
      • WUG Sept 23 Report & Recommendations
      • Wightlink: The Money The Group The People
      • Accessibility Report
      • Report on Impact of Ferry Travel on Young People
      • The Welsford Report
      • Impact of Physical Separation – 2016
      • User Experiences Report
    • Advertising Standards Authority Complaint Process
    • Fishbourne Parish Newsletter
  • Join Us
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  • Home
  • News
    • News
    • Newsletter
    • Cancellations
    • Political
    • User Experiences
    • Events
    • Miscellaneous
  • Have Your Say
    • Letters
    • Feedback to Wightlink
  • About Us
    • About WUG
    • WUG Constitution
    • Contact Us
  • Resources
    • Ferry Reliability Statistics
      • View All
      • October 2024 Isle of Wight Ferry Relibility Statistics
      • Sepember 2024 Isle of Wight Ferry Relibility Statistics
      • August 2024 Isle of Wight Ferry Relibility Statistics
    • Reports
      • All Reports
      • Solent Car Ferries 2025
      • Cross Solent Vehicle Ferry Pricing Study 2025
      • WUG Report: Why is IOW Ferry travel so expensive. Oct2024
      • WUG Sept 23 Report & Recommendations
      • Wightlink: The Money The Group The People
      • Accessibility Report
      • Report on Impact of Ferry Travel on Young People
      • The Welsford Report
      • Impact of Physical Separation – 2016
      • User Experiences Report
    • Advertising Standards Authority Complaint Process
    • Fishbourne Parish Newsletter
  • Join Us
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