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Wightlink User Group

User Experience

If you have had a recent experience that affected your travel plans, please email us with details. committee@wug.org.uk

WightLink in choppy waters

“ISLAND’S TOURISM INDUSTRY IS BEING DRAINED BY POOR SERVICE AND HIGH FARES” – READER ‘FED UP WITH WIGHTLINK’

Letter to the editor – 22nd February 2024 This letter was originally published in the Island Echo. See here. “So

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25 February 2024
Isle of Wight ferry access spoiled wheelchair user's holiday

Isle of Wight ferry access spoiled wheelchair user’s holiday

A wheelchair-user who holidayed on the Isle of Wight feels “discouraged” from wanting to come again, after he was ‘humiliatingly

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9 February 2024
Queen Alexandria Hospital

ISLANDER SPEAKS OUT ABOUT STRESS OF TRAVELLING TO THE MAINLAND FOR HOSPITAL TREATMENT

‘It is all getting too much and the stress keeps building up’ are the words of an Isle of Wight

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12 September 2023
Wightlink User Group News

HOST OF WEEKEND FASTCAT CANCELLATIONS OWING TO STAFF AVAILABILTY ISSUES

An absence of a critical crew member has forced Wightlink to cancel a raft of sailings on its FastCat service

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12 August 2023
Wightlink User Group News

STAFF AVAILABILITY ISSUE FORCES LATE NIGHT FASTCAT CANCELLATIONS

An absence of a critical crew member has resulted in the cancellation of some sailings on the FastCat service this

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9 August 2023
Wightlink User Group News

Levelling up: Coastal inequality impacting aspirations, Isle of Wight headteacher says

The gap between coastal and urban communities is having an impact on the aspirations of the young, a headteacher has

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7 August 2023
Wightlink User Group News

NHS News

Good news! Apparently, there is a project group with the NHS (well done Daren Cattell – new lead of the Integrared

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2 August 2023
WightLink User Experience

Letter: Island life inequality: How ferry companies’ pricing model favours the wealthy

Isle of Wight residents face gross inequality due to discriminatory ferry pricing, favouring large businesses and wealthy individuals, says this

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18 July 2023
WightLink User Experience

Specialist Units Closing

Specialist Units Closing My wife works in the hospital and complains on a daily basis how doctors and nurses and

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7 May 2023
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    • Cancellations
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    • Events
    • Miscellaneous
  • Have Your Say
    • Letters
    • Feedback to Wightlink
  • About Us
    • About WUG
    • WUG Constitution
    • Contact Us
  • Resources
    • Ferry Reliability Statistics
      • View All
      • October 2024 Isle of Wight Ferry Relibility Statistics
      • Sepember 2024 Isle of Wight Ferry Relibility Statistics
      • August 2024 Isle of Wight Ferry Relibility Statistics
    • Reports
      • All Reports
      • Solent Car Ferries 2025
      • Cross Solent Vehicle Ferry Pricing Study 2025
      • WUG Report: Why is IOW Ferry travel so expensive. Oct2024
      • WUG Sept 23 Report & Recommendations
      • Wightlink: The Money The Group The People
      • Accessibility Report
      • Report on Impact of Ferry Travel on Young People
      • The Welsford Report
      • Impact of Physical Separation – 2016
      • User Experiences Report
    • Advertising Standards Authority Complaint Process
    • Fishbourne Parish Newsletter
  • Join Us
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  • Home
  • News
    • News
    • Newsletter
    • Cancellations
    • Political
    • User Experiences
    • Events
    • Miscellaneous
  • Have Your Say
    • Letters
    • Feedback to Wightlink
  • About Us
    • About WUG
    • WUG Constitution
    • Contact Us
  • Resources
    • Ferry Reliability Statistics
      • View All
      • October 2024 Isle of Wight Ferry Relibility Statistics
      • Sepember 2024 Isle of Wight Ferry Relibility Statistics
      • August 2024 Isle of Wight Ferry Relibility Statistics
    • Reports
      • All Reports
      • Solent Car Ferries 2025
      • Cross Solent Vehicle Ferry Pricing Study 2025
      • WUG Report: Why is IOW Ferry travel so expensive. Oct2024
      • WUG Sept 23 Report & Recommendations
      • Wightlink: The Money The Group The People
      • Accessibility Report
      • Report on Impact of Ferry Travel on Young People
      • The Welsford Report
      • Impact of Physical Separation – 2016
      • User Experiences Report
    • Advertising Standards Authority Complaint Process
    • Fishbourne Parish Newsletter
  • Join Us
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